Security
Customer trust comes before speed.
Your customers share real information with your business. Sabimee is built so that information stays with your business, is reachable only by the right people, and leaves a record.
How Sabimee protects your business
Separated by business
Every business's customers, conversations and information are kept apart. One business cannot see another's.
Controlled access
Business tools and data require authenticated sign-in, and each person only reaches their own business.
Protected conversations
Stored conversation content is encrypted, and connections use HTTPS.
Auditable activity
Security-relevant actions are recorded in an audit log, so there is a trail of what happened and when.
Verified messages
Messages arriving from WhatsApp are checked for a valid signature before Sabimee processes them.
Customer consent
Customers give their own answer about being messaged. A business cannot give that consent on their behalf.
Plain answers to common questions
Can another business see my customers or conversations?
No. Sabimee is built for many businesses and keeps each one separate. Access is checked against the business a person belongs to.
Is my information used to answer another business's customers?
No. Each business's knowledge is used only for that business's conversations.
Is it end-to-end encrypted?
No, and we won't claim it is. Stored conversation content is encrypted, and connections use HTTPS, but Sabimee has to read a message to answer it.
Do you hold security certifications?
Not at this time. We describe only the protections Sabimee actually has, and we'll say so here if that changes.
Can customers opt out of messages?
Customers give their own answer about being messaged. Reminders are only sent to customers who have agreed to receive them.
Have a security question we haven't answered?
Talk to us. We'll give you a straight answer.